Effective Date: January 2025
1. Information We Collect
When you use Global Retailer, we collect the following information provided by Telegram:
- Telegram User ID
- First name and last name
- Username
- Language preference
- Premium status
We also collect order data including products purchased, payment method, amounts, and transaction references.
2. How We Use Your Information
- Process and deliver your orders
- Send order confirmations and product delivery via Telegram
- Provide customer support
- Prevent fraud and abuse
- Improve our services
3. Data Storage
Your data is stored securely on our servers using industry-standard encryption. We use Supabase (PostgreSQL) for database storage with row-level security enabled.
4. Data Sharing
We do not sell, trade, or share your personal information with third parties, except:
- Payment processors (Binance) for processing your payments
- When required by law or legal process
5. Data Retention
We retain your data for as long as your account is active or as needed to provide services. Order records are kept for accounting and legal purposes.
6. Your Rights
- Request access to your personal data
- Request correction of inaccurate data
- Request deletion of your data (subject to legal obligations)
7. Security
We implement appropriate security measures including HMAC-SHA256 validation of Telegram data, encrypted database connections, and HTTPS for all communications.
8. Cookies & Local Storage
We use browser local storage to save your theme preference and cart state. No third-party tracking cookies are used.
9. Changes to This Policy
We may update this privacy policy at any time. We will notify users of significant changes through the Telegram bot.
10. Contact
For privacy-related inquiries, contact us via @Global_Retailer_Bot on Telegram.